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See the latest news and announcements.

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  • Ombudsman releases access to government information survey

    Media release
    Issue date:

    The Chief Ombudsman Peter Boshier says too many New Zealanders are still unaware of their rights to request information from Ministers, government agencies, and councils despite a growing thirst for information by the public.

  • New case note - early assistance in name change case

    News article
    Issue date:

    A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.

  • Latest OIA, LGOIMA data released

    Media release
    Issue date:

    Chief Ombudsman Peter Boshier has released the latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

  • Well-managed complaints increase customer trust: Australian research

    News article
    Issue date:

    New Australian research has been released into how public organisations manage complaints.

  • Ombudsman Quarterly Review Winter 2020

    News article
    Issue date:

    Our latest OQR is out.

    In this issue:

  • New complaints handling research announced

    News article
    Issue date:

    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • Hawke’s Bay prisoners’ conditions and treatment improving

    Media release
    Issue date:
    The Chief Ombudsman Peter Boshier says Hawke’s Bay Regional Prison has made significant progress towards improving prisoners’ safety but has been slow to improve conditions for remand and at risk prisoners.
  • Aircraft landing limits in Fiordland National Park

    Media release
    Issue date:
    Ombudsman Leo Donnelly today released his Final Opinion concerning aircraft landing limits for Ngapunatoru Plateau in Fiordland National Park.
  • Operation Burnham: Final Opinion released

    Media release
    Issue date:
    Chief Ombudsman Peter Boshier today released his Final Opinion on five complaints concerning the New Zealand Defence Force’s withholding of information related to Operation Burnham in Afghanistan in 2010.
  • Supporting better OIA practices

    Media release
    Issue date:
    The Chief Ombudsman has commenced four self-initiated investigations into the official information practices of the public sector.
  • New guide – Publicly available information

    News article
    Issue date:
    Read our new guide on the publicly available refusal grounds.
  • Report on follow-up inspection of Christchurch Women's Prison

    Media release
    Issue date:
    Chief Ombudsman releases OPCAT report on follow-up inspection of Christchurch Women's Prison.
  • PrivacyLive lunchtime forum

    Media release
    Issue date:
    A lively panel discussion on Right to Know Day, Thursday 28 September, will highlight New Zealanders' rights to access government information and personal information about themselves.
  • New Zealand and Australia unite for Right to Know

    Media release
    Issue date:
    Right to Know Day on 28 September highlights your right to access personal and official information.
  • Review of OIA practices announced

    Media release
    Issue date:
    On 17 December 2014, the Chief Ombudsman commenced a wide-ranging review of Official Information Act (OIA) practices in the public sector.