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See the latest news and announcements.

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  • Chief Ombudsman’s statement on official information response times during the implementation of the COVID-19 Protection Framework

    News article
    Issue date:

    Chief Ombudsman Peter Boshier is reminding people making requests for official information, and agencies dealing with those requests, to be mindful of the need to act fairly, reasonably, and with understanding, during the implementation of the current C

  • New case note—information about COVID-19 clusters

    News article
    Issue date:

    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • New guidance—the OIA’s confidentiality withholding ground

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

    News article
    Issue date:

    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • OIA calculator back online

    News article
    Issue date:

    The OIA calculator is back online.

    Thank you for your patience while we addressed the issues in the previous version.

    OIA calculator

  • OIA and LGOIMA requests over the holidays

    News article
    Issue date:
    By law, when you ask an agency for official information they have to respond to your request as soon as reasonably practicable and no later than 20 working days after they got it.
  • OPCAT aged care inspections programme information published

    News article
    Issue date:

    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

    News article
    Issue date:

    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.