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Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.
The Inquiries Act 2013 provided a new framework for the conduct of public and government inquiries into matters of public importance.
But there has been some uncertainty about how it interacts with the Official Information Act (OIA).
A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.
The Independent Monitoring Mechanism (IMM) is writing a report about disabled people’s experiences during the COVID-19 emergency.
Five case notes published today concern complaints about children in care, and how these were resolved.
One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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