See the latest news and announcements.
8 news items Show all
Today the Chief Ombudsman has launched an online calculator that will make it easier for you, and local government agencies, to estimate the maximum timeframe for responding to an official information request.
Chief Ombudsman Peter Boshier has issued the following statement on his consideration of complaints about the managed isolation and allocation system and border-related issues.
Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.
The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
Back to top