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The Chief Ombudsman has published a new case note today on an OIA delay complaint.
Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.
The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.
The OIA calculator is back online.
Thank you for your patience while we addressed the issues in the previous version.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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