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Rongo kōrero

See the latest news and announcements. 

  • New LGOIMA calculator launched

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    Today the Chief Ombudsman has launched an online calculator that will make it easier for you, and local government agencies, to estimate the maximum timeframe for responding to an official information request.

  • Statement from Chief Ombudsman regarding MIQ complaints

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    Chief Ombudsman Peter Boshier has issued the following statement on his consideration of complaints about the managed isolation and allocation system and border-related issues.

  • New case note—information about COVID-19 clusters

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    The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

  • New guidance—the OIA’s confidentiality withholding ground

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    The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • New privacy guide and case notes

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    The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

    The OIA says that information must be made available unless there is a good reason not to.

  • Delay in responding to OIA request

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    The Chief Ombudsman has published a new case note today on an OIA delay complaint.

    Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.

  • New case note—Consultation on health and safety plans for Managed Isolation Facility

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    The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.

  • OPCAT aged care inspections programme information published

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    One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

  • 2018/2019 Annual Report released

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    Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

  • Thanks to those helping make disability rights real

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    With our Independent Monitoring Mechanism partners, we have just finished gathering your input on the state of disability rights in Aotearoa New Zealand.
  • New whistleblowing guide for agencies and submission on Protected Disclosures Act consultation

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    Today the Chief Ombudsman published a new guide for agencies on whistleblowing and his submission to the State Services Commission consultation on the Protected Disclosures Act (PDA).
  • New Opinion published

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    The Chief Ombudsman Peter Boshier has published his findings on a case referred to during parliamentary question time last week.
  • Your OIA rights and responsibilities – now and in the future

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    On 13 July, Chief Ombudsman Peter Boshier addressed around 800 delegates at the New Zealand School Trustees Association’s annual conference.
  • New complaints handling research announced

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    We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.

  • New guide – Publicly available information

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    Read our new guide on the publicly available refusal grounds.