News

The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.

The Chief Ombudsman today released a report identifying another mental health unit in the Auckland region in which people are staying longer than clinically needed.

The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.

The OIA says that information must be made available unless there is a good reason not to.

The Chief Ombudsman has published a new case note today on an OIA delay complaint.

Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.

The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.

One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.

Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.

Chief Ombudsman Peter Boshier has published his report into Local Government Official Information and Meetings Act (LGOIMA) compliance and practice at Far North District Council.

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.