News

Today the Chief Ombudsman has launched an online calculator that will make it easier for you, and local government agencies, to estimate the maximum timeframe for responding to an official information request.

Chief Ombudsman Peter Boshier has issued the following statement on his consideration of complaints about the managed isolation and allocation system and border-related issues.

Work to support and develop integrity institutions across the Pacific will be strengthened by a United Nations Resolution affirming the importance of the Ombudsman role, says Chief Ombudsman Peter Boshier.

The Chief Ombudsman has published a new case note today on an OIA delay complaint.

Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.

The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.

The OIA calculator is back online.

Thank you for your patience while we addressed the issues in the previous version.

OIA calculator

We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.