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A report summarising the Chief Ombudsman’s observations and recommendations of a sample of secure intellectual disability residences in New Zealand has been published.
Chief Ombudsman Peter Boshier has been elected as Second Vice President of the International Ombudsman Institute (IOI).
The Chief Ombudsman has published a case note on a complaint about a request for information about the names of COVID-19 clusters linked to cases in the Bay of Plenty District.
The Chief Ombudsman has published a new guide today on the OIA’s confidentiality withholding ground.
The OIA says that information must be made available unless there is a good reason not to.
The Chief Ombudsman has published a new guide today on the OIA’s privacy withholding ground.
The Chief Ombudsman has published a new case note today on an OIA delay complaint.
Antarctica New Zealand responded to an OIA request well outside the extended deadline, and only after the Chief Ombudsman began an investigation.
The Chief Ombudsman has published a case note on his investigation of complaints by Stamford Plaza residents.
Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.
The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
The Chief Ombudsman has published a new guide in response to questions about the impact of the Parliamentary Privilege Act (PPA) on the OIA.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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