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A report summarising the Chief Ombudsman’s observations and recommendations of a sample of secure intellectual disability residences in New Zealand has been published.
Chief Ombudsman Peter Boshier has been elected as Second Vice President of the International Ombudsman Institute (IOI).
Five case notes published today concern complaints about children in care, and how these were resolved.
One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.
One of the Chief Ombudsman’s roles is to check on the treatment and conditions of people held in secure facilities – places people can’t leave even if they want to.
Our annual report is now online and it shows what we’ve been doing over the past year to improve how we handle your complaints and protect your rights to request information.
The Chief Ombudsman has published a new guide in response to questions about the impact of the Parliamentary Privilege Act (PPA) on the OIA.
We’re helping with research by the University of Newcastle Australia into the benefits of good complaints handling in public sector organisations.
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