News

A new case note illustrates the impact that the Intake and Early Assistance Team can have. This team is the first point of contact for people seeking the Ombudsman’s help.

Chief Ombudsman Peter Boshier has released the latest Official Information Act (OIA) and Local Government Official Information and Meetings Act (LGOIMA) data[1].

New Australian research has been released into how public organisations manage complaints.

Our latest OQR is out.

In this issue:

The Chief Ombudsman is calling for action to address serious and persistent issues at some of the country’s mental health units.

The Chief Ombudsman says his independent inspections of privately run aged care facilities offer some valuable lessons as the sector enters another ‘lockdown’.  

The Inquiries Act 2013 provided a new framework for the conduct of public and government inquiries into matters of public importance.

But there has been some uncertainty about how it interacts with the Official Information Act (OIA).

Oranga Tamariki—Ministry for Children has been using its powers to remove newborn pēpi from their parents under a without notice Court order more by routine than exception, says Chief Ombudsman Peter Boshier.

A case note released today looks into a complaint about Child, Youth and Family, which became Oranga Tamariki – Ministry for Children, removing a five-day-old child from their autistic mother.

The Independent Monitoring Mechanism (IMM) is writing a report about disabled people’s experiences during the COVID-19 emergency.  

The Chief Ombudsman has identified significant gaps in the Ministry of Health’s collection and use of information about the deaths of people with intellectual disabilities receiving full-time residential support.

A report released today by the New Zealand Independent Monitoring Mechanism (IMM) highlights the need for decisive government action, including stronger laws to protect the rights of disabled people.

The Chief Ombudsman says overall prisons are taking positive steps to keep coronavirus out but this has come at the expense of some prisoners’ rights.

The Chief Ombudsman is to begin inspections of COVID-19 isolation and quarantine facilities set up for people arriving from overseas.

Five case notes published today concern complaints about children in care, and how these were resolved. 

The Chief Ombudsman says his inspections of mental health facilities during the lockdown shows a good balance is possible between protecting people from COVID 19 and preserving human rights.

One of the purposes of the Official Information Act (OIA) is to make official information increasingly available to the NZ public.

Our latest OQR is out. In this issue:

The Independent Monitoring Mechanism (IMM) is made up of the Disabled People’s Organisations’ Coalition, the Human Rights Commission and the Ombudsman.

Some interesting OIA issues are covered in new case notes published by the Chief Ombudsman today.

Parliament has agreed to extend Peter Boshier’s appointment  as Chief Ombudsman for another five years.

In the Chamber, the Leader of the House, Chris Hipkins highlighted Mr Boshier’s efforts to resolve complaints in a timely way.

The Chief Ombudsman joins his international counterparts in their call for documentation, preservation and access to information as governments, businesses and citizens deal with the COVID-19 pandemic.  

The Chief Ombudsman has re-set his monitoring programme for prisons and mental health facilities, with targeted inspections starting next week.

The Chief Ombudsman has published a new guide on how to deal with OIA requests for the names and contact details of public sector employees.

Chief Ombudsman Peter Boshier is to begin a series of targeted inspections this week to provide an independent assessment of how secure aged care facilities are responding to COVID-19.

This guide answers questions from agencies and requesters about dealing with official information requests during the COVID-19 emergency. It:

The Chief Ombudsman has provided agencies responsible for places of detention with a set of principles to guide them during the COVID-19 pandemic.

OPCAT inspections and visits during COVID-19 pandemic – update and Statement of Principles

Chief Ombudsman Peter Boshier says all New Zealanders have the right to be treated fairly during the COVID-19 emergency including those under lock and key.

Chief Ombudsman Peter Boshier is urging both agencies and people requesting official information to act fairly, reasonably and with understanding during the course of the Coronavirus emergency.

The Chief Ombudsman Peter Boshier has responded to the Government’s decision to raise the COVID-19 Alert Level to 4 by closing his offices in Auckland, Wellington and Christchurch.

The Chief Ombudsman, Peter Boshier, welcomes the recent visit of the UN’s independent expert on older people.

The Chief Ombudsman is calling on the Waikato District Health Board to address overcrowding, and the high use of seclusion and physical restraints, at its Henry Rongomau Bennett Centre.