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Tell your story

You can tell us anything – we won’t judge you and you won’t get in trouble.

Our service is free and confidential.

We know it can be scary talking about things that are happening to you. We want to help you feel safe and heard.

It can help having a support person with you when you speak with us. If you don’t have a support person and would like one, we can help you find one.

How to get in touch

We’re open Monday to Friday from 8:30am to 5:00pm.

If you contact us, we’ll be in touch within 24 to 48 hours.

If you contact us over the weekend, we’ll be in touch once the office opens again.

We don’t take complaints through social media.

Call us

Call us on 0800 184 184. Our phone lines are open Monday to Friday from 8:30am to 5:00pm.

Email us

Send us an email on [email protected]

Are you worried about your safety, or the safety of someone else?


  • Oranga Tamariki on 0508 326 459
  • The Police on 111

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