Contact the Office of the Ombudsman

Whakapā mai ki a mātou

Get in touch with us. 

Making complaints

Get help by using our online tool. This will put you in touch with the right people, including making a complaint to the Ombudsman.

Get help (for the public)

General enquiries

If you aren’t making a complaint or need to talk directly to someone, phone, email or write to us.

Freephone: 0800 802 602

Email: info@ombudsman.parliament.nz

Postal address: PO Box 10152, Wellington 6143

Office locations

Please note that visits are by appointment only.

Wellington

Level 7
70 The Terrace
Wellington 6011

Auckland

Level 10
55 Shortland Street
Auckland 1010

Christchurch

Level 2
138 Victoria Street
Christchurch 8013

Media

Use this email or phone number if you have a media query. The Communications team can’t help with complaints.

Email: communications@ombudsman.parliament.nz

Phone: 027 275 5733

Website issues

Email: communications@ombudsman.parliament.nz