What we do
On this page
The Ombudsman handles complaints about and investigates the administrative conduct of public sector agencies, including inofficial information requests.
They also carry out a range of roles that go toward protecting your rights, such as monitoring places of detention, and implementing the UN Disabilities Convention.
They provide advice, guidance and training to public sector agencies, and promote awareness of their role to the wider community.
What we do in 2 minutes
Protecting your rights
We don't just investigate complaints. The Ombudsman has a range of other roles that go toward protecting your rights and ensuring you are being treated fairly.
Improve fairness for all
We also provide advice and guidance, offer training to public sector agencies, conduct outreach activities and speaking engagements and work closely with our international counterparts.
The powers and functions of the Ombudsman are contained in five main pieces of legislation.