The Ombudsman conducts investigations in relation to state sector administration and decisions on requests for official information. Investigations can be conducted on receipt of a complaint, or on our own initiative. Some investigations are aimed at achieving wider administrative improvements in agency policies or processes.
Learn about the Ombudsman's role in investigating complaints about state sector agencies.
Learn about the official information legislation and the Ombudsman's role investigating official information complaints.
The Ombudsman does not need to receive a complaint in order to investigate.
Find out more about Ombudsman investigations aimed at achieving wider administrative improvements.