September 30, 2013
The Ombudsman's Wellington Office has new vacancies for Assistant Investigators. Applications close 5pm on Friday 11 October 2013. Applications for these positions can be made online via our website here
September 23, 2013
The Ombudsman's Wellington and Auckland offices have new vacancies. Applications are open for two Manager positions and one Finance and Business Services Assistant with the closing date Friday 4 October 2013. Applications for these positions can be made online via our website, here.
August 28, 2013
The Ombudsman has released his opinion that it was open to the Commerce Commission to withhold a draft document, "Starting Price Adjustment Input Methodology". You can read Professor Paterson's opinion here.
Dame Beverley Wakem DNZM, CBE | August 18, 2013
We are pleased to be in a position to advise our staff that following last Friday's earthquake, our Wellington building has been assessed by the engineers as "able to be occupied with no restriction". Our office will reopen tomorrow, Monday 18 August, as usual at 8.30am.
August 17, 2013
Following yesterday's earthquake in Wellington, our building now needs to undergo a structural assessment by building engineers. Our staff are therefore asked not to enter the building over the weekend, until you have received confirmation from your manager that it is safe to enter. In the meantime, if you have any questions or concerns, you should contact your manager. We regret any inconvenience this may cause, but your safety is our primary concern.
August 3, 2013
The Winter edition of the Ombudsman Quarterly Review is now available.
July 31, 2013
The Joint Australian/New Zealand draft standard "Guidelines for complaint handling in organisations" is now open for public comment. The purpose of the standard is to provide guidance on the design and implementation of an effective and efficient complaint handling system for all types of organisations. We have been involved in developing the document, with representation on the committee responsible for the draft standard. The deadline for public comments in 27 September 2013. You can access the draft and submit comments via Standards New Zealand here.
Professor Ron Paterson | July 25, 2013
The Ombudsman has released his opinion and recommendation on the decision of the Ministry of Education to refuse to release the names of groups that had submitted an 'Indication of Interest' in operating a partnership (charter) school. You can read Professor Ron Paterson's opinion and recommendation here.
Dame Beverley Wakem DNZM, CBE | July 24, 2013
We are pleased to be in a position to advise that our Wellington office will reopen tomorrow, Thursday 25 July, as usual at 8.30am.
July 23, 2013
The Ombudsman’s Wellington office will be closed again on Wednesday 24 July 2013. While we are pleased to have received advice from our engineers that our building has only sustained cosmetic damage and there is no apparent structural damage following Sunday’s earthquake, we now need to complete our own health and safety checks before we are able to welcome our staff and the public back into the Office. Wellington staff are therefore asked not to come in to work on Wednesday. We intend to reopen the Office on Thursday 25 July. In the meantime, our Auckland and Christchurch offices will continue to operate as normal and any phone calls will continue to be re-routed to these offices. We regret any inconvenience this may cause and thank you for your patience and understanding. Our continued thanks to our teams in Auckland and Christchurch for their support and assistance.
Back to top ↑