February 12, 2014
The Ombudsman has released his opinion on a complaint about the investigation process followed by the New Zealand Teachers Council. Professor Paterson found that the process was characterised by unreasonable delays, lack of clarity and poor communication. You can read the full opinion here.
December 19, 2013
The Chief Ombudsman has released her joint report with the Privacy Commissioner on EQC's compliance with its obligations under the Official Information Act and the Privacy Act when responding to requests for information from its Canterbury customers. You can view the full report here and the joint media release here.
October 15, 2013
The Ombudsman's annual report, tabled in Parliament today, shows an unprecedented increase in demand for its services. Read the full media release here.
Dame Beverley Wakem DNZM, CBE | July 18, 2013
The Chief Ombudsman has released a media statement advising of progress on her investigation into the way in which the Ministry of Education conducts consultations on school closures and mergers. Read the full media release here.
Dame Beverley Wakem | March 26, 2013
Dame Beverley Wakem has commenced an investigation into the way in which the Ministry of Education conducts consultation on school closures and mergers. She is asking anyone who has information relevant to her investigation to contact her office. Read the full media release here
Chief Ombudsman | March 12, 2013
Chief Ombudsman Dame Beverley Wakem says Pacific people who believe they were not treated fairly when Immigration New Zealand implemented policies enabling Pacific residency quotas may now get another chance to be considered. Read the full media release here
December 18, 2012
Ombudsman Dr David McGee has found the Ministry of Education acted wrongly in its handling of requests for official information about Christchurch school closures.
Ombudsman | November 28, 2012
The Ombudsman is part of a group of specialised New Zealand complaint handling organisations that has developed resources for teaching the language of complaint to new speakers of English. The resources are available free online for anyone to use from today.
Ombudsman investigating Ministry of Education’s management of official information requests about the proposed closure of Christchurch schools
November 23, 2012
Ombudsman David McGee formally advised the Secretary for Education, Ms Lesley Longstone yesterday that he had decided to conduct an investigation of his own motion into matters that have been publicly raised relating to the Ministry of Education’s management of requests for information about the proposed closure of some Christchurch schools.
November 12, 2012
Natural disaster, public service cuts and private provision of public services are among the issues under scrutiny by Ombudsmen at this week’s World Conference in Wellington.
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