Ombudsman - Fairness for All

Office of the Ombudsman | Tari o te Kaitiaki Mana Tangata


  • Accessibility
  • Sitemap
  • FAQs
  • Contact us
  • Home
  • About us
    • Who is the Ombudsman?
    • History
    • Past Ombudsmen
    • Legislation
    • Organisational structure
    • Recruitment
  • What we do
    • >Protecting your rights
      • Protected disclosures/whistle-blowing
      • Monitoring places of detention
      • Disabilities Convention
    • >Investigations
      • Complaints about state sector agencies
      • Complaints about access to official information
      • Self-initiated investigations
      • Wider administrative improvement investigations
    • >Improve fairness for all
      • Advice and guidance
      • Outreach activities and speaking engagements
      • Training and education
      • International work
  • Who else can help
  • Make a complaint
    • Complaining about state sector agencies
    • Complaining about access to official information
    • >Make a complaint
      • Make a complaint online now
      • Make a complaint by email, fax or letter
  • Resources & publications
    • Search resources & publications
    • >Guides
      • Good administration guides
      • Official information legislation guides
      • Official information subject guides
    • OQR
    • >Opinions
      • Official information opinions
      • Ombudsmen Act opinions
    • >Case notes
      • Official information case notes
      • Ombudsmen Act case notes
    • Reports
    • >Corporate documents
      • Annual reports
      • Statements of intent
      • Protocols with agencies
      • Disabilities Convention annual reports
      • OPCAT annual reports
    • Submissions
    • >General information
      • Fact sheets on common agency complaints
      • Pamphlets in English
      • New Zealand Sign Language videos
      • Teaching resources
      • >Immigration residual places remedy
        • Details of the remedy
        • Remedy Assessment Form
        • Case note explaining the Ombudsman's investigation
        • News item advising of the remedy in different languages
        • Media release
  • Newsroom
    • All News
    • Press releases
    • Speeches
    • OQR E-newsletters
  • Skip to content [Accesskey 'C']
  • Skip to navigation [Accesskey 'N']
  • Newsroom>
  • Press releases
  • All News
  • Press releases
  • Speeches
  • OQR E-newsletters

Media releases

Chief Ombudsman launches investigation into school closure consultation process

Dame Beverley Wakem | March 26, 2013

Dame Beverley Wakem has commenced an investigation into the way in which the Ministry of Education conducts consultation on school closures and mergers.  She is asking anyone who has information relevant to her investigation to contact her office.  Read the full media release here

Read full story


Second chance at visas for some Pacific people following Ombudsman immigration investigation

Chief Ombudsman | March 12, 2013

Chief Ombudsman Dame Beverley Wakem says Pacific people who believe they were not treated fairly when Immigration New Zealand implemented policies enabling Pacific residency quotas may now get another chance to be considered. Read the full media release here

Read full story


Ombudsman criticises handling of school closure information requests

December 18, 2012

Ombudsman Dr David McGee has found the Ministry of Education acted wrongly in its handling of requests for official information about Christchurch school closures. 

Read full story


'Learning to complain' teaching resources now available

Ombudsman | November 28, 2012

The Ombudsman is part of a group of specialised New Zealand complaint handling organisations that has developed resources for teaching the language of complaint to new speakers of English. The resources are available free online for anyone to use from today.

Read full story


Ombudsman investigating Ministry of Education’s management of official information requests about the proposed closure of Christchurch schools

November 23, 2012

Ombudsman David McGee formally advised the Secretary for Education, Ms Lesley Longstone yesterday that he had decided to conduct an investigation of his own motion into matters that have been publicly raised relating to the Ministry of Education’s management of requests for information about the proposed closure of some Christchurch schools.

Read full story


Ombudsmen face new challenges in ensuring fair treatment

November 12, 2012

Natural disaster, public service cuts and private provision of public services are among the issues under scrutiny by Ombudsmen at this week’s World Conference in Wellington.

Read full story


Ombudsman's Office celebrates 50 years

September 30, 2012

The Office of the Ombudsman will mark its 50th anniversary on 1 October 2012 by running a Good Governance Week.

Read full story


Ombudsman's Office workload doubles

September 27, 2012

The Ombudsman's annual report, tabled in Parliament today, shows that cases on hand at any one time have grown from an average of 800 to 1700.

Read full story


Earthquake Commission under scrutiny from Ombudsman

September 27, 2012

The Ombudsmen say in their annual report that they're keeping a watching brief on EQC after complaints increased steeply this year.

Read full story


Ombudsmen concerned about trend to avoid the application of the Official Information Act

September 27, 2012

The Ombudsmen in their annual report note the worrying trend of agencies seeking to exclude certain types of information from the OIA.

Read full story


Back to top ↑

Other organisations that can help

  • Site Map
  • Contact us
  • Feedback
  • About this Site
  • Accessibility features
  • Privacy
  • Copyright
  • newzealand.govt.nz