The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Summer edition of our e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
Media releases | March 1, 2017
Chief Ombudsman publishes report on use of restraint in prisons.
OQR E-newsletters | February 28, 2017
The Summer edition of the Ombudsman Quarterly Review is now available.
February 24, 2017
Read our new guide on the substantial collation or research refusal ground.More from the newsroom Subscribe