The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
This calculates the maximum time limit within which a response must be sent to a requester by an agency
Media releases | November 19, 2018
The Chief Ombudsman Peter Boshier says a decision to impose conditions on Auckland Councillors gaining full access to two reports on the proposed National Stadium was justified.
Media releases | November 12, 2018
The Chief Ombudsman Peter Boshier has recommended the Horowhenua District Council apologise to the Mayor Michael Feyen and four others for blocking their emails.
Speeches | October 25, 2018
The Chief Ombudsman Peter Boshier's presentation to the Alzheimers New Zealand conference on 25 October 2018 outlined how the OPCAT provides an international platform for effecting national change to protect the human rights of some of our most vulnerable people: those with dementia who are detained in facilities.More from the newsroom Subscribe