The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Autumn edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
May 29, 2015
The Chief Ombudsman has released an opinion about the decision to withhold information relating to Wellington Regional Council's transport rate estimates. Dame Beverley held that certain background calculations used to create estimated Council expenditure on public transport services in the Wellington region were protected by section 7(2)(b)(ii) of the Local Government Official Information and Meetings Act. Release of the material would unreasonably prejudice the commercial position of transport operators as their financial data formed part of the calculations. You can read the Chief Ombudsman's opinion here.
OQR E-newsletters | May 29, 2015
The Autumn edition of the Ombudsman Quarterly review e-newsletter is now available.
May 28, 2015
The Ombudsman has published a new case note about the withholding of advice provided to Ministers by the Overseas Investment Office. It contains some helpful information about how the Ombudsmen apply the “legal professional privilege” and “free and frank” withholding grounds. It also contains discussion about the public interest in people knowing how government decision-makers are interpreting and applying the law to make decisions that affect them personally. You can read the full case note here.More from the newsroom Subscribe