The Ombudsman helps the community in its dealings with government agencies.
We handle complaints against government agencies and undertake investigations and inspections. We also encourage good administration by giving feedback and training to agencies. We will initiate our own investigations where we see the need.
Independent and impartial, we focus on fairness for all.
The Winter edition of our new e-newsletter is now available in our newsroom.
This calculates the maximum time limit within which a response must be sent to a requester by an agency.
September 25, 2015
The Ombudsman has published an opinion on a request for details of Ministry of Health staff working on vaccine approvals. The request had been refused under section 9(2)(a) of the Official Information Act 1982 in order to protect the privacy of natural persons. Section 9(2)(a) and section 9(2)(g)(ii) provided good reason to refuse parts of the requests, but the balance of the information ought not to have been withheld. You can read the Ombudsman's opinion here.
OQR E-newsletters | September 1, 2015
The Winter edition of the Ombudsman Quarterly review e-newsletter is now available.
August 19, 2015
The Officers of Parliament Select Committee today announced its recommendation that Judge Peter Boshier be appointed as Ombudsman from 10 December 2015, and that he undertake the role of Chief Ombudsman on the retirement of Dame Beverley Wakem later this year.
The Select Committee’s announcement can be viewed here.
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